The products displayed on our website are intended to showcase our menu and offerings.
At this time, only Custom Cake Requests may be submitted through our website.
Cake slices, Brazilian treats, coffee, beverages and other bakery items are available for in-store purchase only and cannot be ordered online.
Availability may vary daily.
We make every effort to keep our website accurate and up to date. However, product availability, flavors, pricing and descriptions may change without prior notice.
Submitting a Custom Cake Request does not guarantee an order.
Every request is reviewed individually based on our availability and production schedule.
Our team will contact you within 48 hours by email or text message to confirm availability, finalize the design and arrange payment.
Cake me Up reserves the right to refuse or decline any request based on availability, incomplete information or other circumstances that may prevent us from fulfilling the order.
Prices are listed in U.S. Dollars (USD) and may change without prior notice.
Custom Cake pricing is determined according to the requested design, size and level of detail.
Our kitchen regularly uses ingredients including milk, eggs, wheat, soy, peanuts and tree nuts.
While we take precautions to reduce cross-contact, we cannot guarantee that any product is free from allergens.
Customers are responsible for informing us of any allergies or dietary restrictions when submitting a Custom Cake Request.
Because our desserts are handcrafted in small batches, some flavors and products may not be available every day.
Seasonal items may change throughout the year.
All images, designs, logos and website content belong to Cake me Up Dessert Shop and may not be reproduced without written permission.
Cake me Up Dessert Shop is not responsible for indirect, incidental or consequential damages resulting from the use of this website or our products, except where required by applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Alabama, United States.
Last Updated: August 2026
Submitting a request through our website is the first step in placing a Custom Cake order.
It is not an automatic order confirmation.
Our team will review your request and contact you within 48 hours by email or text message.
A 70% non-refundable deposit is required to confirm all Custom Cake orders.
Orders are not considered confirmed until the deposit has been received.
Custom Cakes typically require 10 to 20 days for production, depending on design complexity and schedule availability.
We recommend placing your request as early as possible.
Reference photos are welcome and help us understand your vision.
Each cake is handcrafted, so slight variations in color, decoration and artistic details may occur. Inspiration photos are used as a reference only, and exact replicas cannot be guaranteed.
Any requested changes after confirmation are subject to availability and may result in additional charges.
Custom Cakes must be picked up during our business hours.
Customers are encouraged to inspect their cake at the time of pickup.
Once a cake leaves our bakery, Cake me Up is not responsible for damage caused during transportation, improper handling or storage.
For the best quality and food safety, cakes should be stored according to the care instructions provided at pickup.
Because every Custom Cake is created specifically for each customer:
If you believe there is an issue with your order, please contact us within 24 hours of pickup.
We are committed to reviewing every situation fairly and working toward an appropriate resolution.
When you submit a Custom Cake Request, we may collect:
Your information is used exclusively to:
We do not sell or share your personal information for marketing purposes.
Online payments are securely processed through trusted third-party providers.
Cake me Up does not store complete payment card information.
We retain your personal information only for as long as necessary to process your request, provide our services and comply with applicable legal requirements.
You may request access to, correction or deletion of your personal information by contacting us using the information below.
Our website may use cookies to improve user experience and website performance.
If you have any questions regarding these policies, please contact us:
Email: info@cakemeupdessertshop.com
Text: (205) 897-6033
Store: (205) 593-4532